FAHHA is committed to providing good quality homes and an excellent service. Sometimes things go wrong and, when that happens, we want to put things right as quickly as possible. To find out how to contact us about a complaint and how our complaints process works you can view and/or download our Complaints Policy here and our Complaints Procedure here.

You can view and/or download our Housing Ombudsman Complaint Handling Code Self-assessment 2022 here.